h/g. Back to selected work
04 / D2C growth & operationsApril 2024 — August 2026

The business after the click.

Make the website earn the click.

+16.8%

full-year revenue growth

Apr 2025–Mar 2026 vs Apr 2024–Mar 2025, from monthly rows.

−28.2%

latest comparable period change

Apr–Aug 2026 vs Apr–Aug 2025 · pan-India D2C.

+31.1%

August year-on-year growth

August 2026 vs August 2025.

01 / The challenge

Give the click somewhere better to land.

For Haldiram’s pan-India direct-to-consumer business, the website has to turn brand familiarity into a completed order. My work connects that buying journey with acquisition, paid-media efficiency and the daily running of the business.

The revamp was a conversion project as much as a website project. My focus was the relationship between the ad, the shopping journey and the purchase decision, so the team could consider website experience and media efficiency together.

02 / My contribution

The part I played.

I led a conversion-focused website revamp for the India D2C business. The brief connected the shopping experience with return on ad spend: make the website work harder for the people arriving through our campaigns. This sits alongside my day-to-day ownership of website-led growth and partner coordination.

  1. 01

    Lead the website revamp around the customer’s path to purchase.

  2. 02

    Connect website priorities with conversion advertising and paid-media efficiency.

  3. 03

    Review the pan-India business using comparable periods, with agency and internal teams aligned on the next action.

03 / The execution

A percentage needs its period.

The business recorded 16.8% full-year growth in April 2025–March 2026, compared with the previous financial year. Monthly actuals give a more useful view of that journey than a single end-of-year headline.

04 / The learning

Growth is not a straight line.

August 2026 grew 31.1% year on year, while April–August 2026 remained 28.2% below the comparable 2025 period. That makes the operating priority recovery and consistent performance, rather than assuming a festive spike will carry the year.

The thought that stays

Growth is an operating discipline: read the full journey, then improve the point that is holding it back.

Sources & measurement notes

Source: supplied D2C monthly workbook. Harshit confirmed that the series covers the pan-India business and that “15 June” is an arbitrary filename. Comparisons use the monthly rows previously identified as actuals and exclude forecast and target blocks. These are business-period comparisons, not measured incremental lift from the website revamp. No numerical ROAS or website conversion lift is claimed. Absolute sales and spend remain confidential.

Brand-side work with Haldiram’s internal teams and agency partners.

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